Return /Refund policy

Return and Exchange Policy – Bajrangi Textiles:

At Bajrangi Textiles, we strive to provide our customers with the finest sarees and lehengas, ensuring utmost satisfaction. To maintain the quality of our products and offer a seamless shopping experience, we have established the following return and exchange policy:

  1. No Return Policy:
    We currently do not accept returns for any reason other than damaged items. We believe in delivering products of the highest quality, and we conduct thorough quality control checks before dispatching every order.
  2. Exchange for Damaged Items Only:
    In the unfortunate event that you receive a damaged item, we are happy to facilitate an exchange. Please contact our customer support team at contact at bajrangitextile@gmail.com or call us at given number in contact us within 1-2 days of receiving your parcel. Provide detailed information about the issue, and our team will guide you through the exchange process.
  3. Refund Policy:
    We do not offer refunds on any purchases. All transactions are considered final once the order is placed.
  4. Packaging Unboxing Video Requirement:
    For exchange claims related to damaged items, we require customers to provide a packaging unboxing video. This video is crucial for our quality control process and ensures that the product was damaged during transit. Please include this video when contacting our customer support team for a smooth exchange process.
  5. Exchange Process:
    Once your exchange claim is approved, we will provide you with detailed instructions on how to return the damaged item. After receiving the returned item and verifying the damage through the packaging unboxing video, we will promptly dispatch a replacement.
  6. Contact Information:
    For any concerns or exchange claims, please reach out to our customer support team at bajrangitextile@gmail.com . We are committed to addressing your queries and ensuring a positive shopping experience.

Please note that by making a purchase on our website, you agree to abide by the terms and conditions outlined in this Return and Exchange Policy. Thank you for choosing Bajrangi Textiles for your ethnic wear needs.

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